Terms & Policies

 

CANCELLATION POLICY

A missed appointment affects : you, the instructor, your DUO partner and the person who wants the time set aside for you.


For the livelihood of my business, a cancellation policy must be enforced.

  • ALL studio sessions, including massages, 1:1 sessions, Duo sessions and Quad group classes & workshops: 24-hour cancellation policy.

  • The full fee will be charged if you do not cancel appropriately prior or are a no-show.

  • There are no DUO make-up sessions. If you cancel, there is no DUO make up session. If the other person cancels, your session will still take place and the client cancelling may choose attend a 1:1 session at an extra rate of $40, which is equal to the block 1:1 rate of $120 or forfeit their session.

  • Regarding vacations, other appointments, and work commitments, I apologize, but I will not hold your studio-purchased blocks for any longer than the eight-consecutive week expiry.

  • Regular weekly time slots require a Pre-purchase a minimum Block of 4 sessions to hold your regular time slot.

  • If you miss classes & sessions due to sudden illness or emergencies, we must discuss this. In this case, I will try to arrange another makeup session within the same term (subject to availability). However there are no DUO makeups, in this case you must pay an upgrade to a 1:1 session.

I kindly ask that all clients follow these guidelines.

CHECK-IN:

Please fill out one of our registration forms so that we can contact you to discuss the most optimal sessions and classes for your own personal needs.

MEDICAL CONCERNS:

If you have any specific health or medical concerns please let us know as we are educated to offer modifications, guidance and can assist you attend the most appropriate movement sessions and classes for your own personal needs.

FACILITIES:

Hara Beyond Movement Studio is a fully equipped Pilates Studio, GYROTONIC® Method studio, Yoga and movement space, and massage clinic. I provide massage, movement instruction in both one on one, duo and personalised group settings.

I am fully trained and certified in all the modalities offered.