Terms & Policies

 

CANCELLATION POLICY:

A missed appointment affects 3 people. You, the instructor and the person wanting the time set aside for you. For the livelihoods of our instructors a cancellation policy must be enforced. 

  • 24 hour cancellation policy for all classes, workshops, studio private, duo and quad sessions. The full fee will be charged unless we can arranged another makeup session within the next 7 days (subject to class and trainer availability). 

  • 5 week blocks are valid for 5 consecutive weeks and we allow 1 session/class makeup only within the same or next 5 week block. 

  • Casual attendance must be booked and paid prior and all studio sessions and workshops, classes can be paid on the day of attendance. 

  • If you are a NO SHOW to your booked class without cancelling prior you will be charged in full. 

  • No exchanges or refunds are given unless with a doctor’s certificate stating that you are unable to continue your training for medical reasons. Sudden illness and exceptional emergency situations may be arranged separately by contacting the studio manager. 

These guidelines will be strictly enforced as failure to do so affects us all. We do apologise for any inconvenience. 

CHECK-IN:

Please fill out one of our registration forms so that we can contact you to discuss the most optimal sessions and classes for your own personal needs.

FACILITIES:

Hara Beyond Movement Studio is a fully equipped Pilates Studio, GYROTONIC® Method studio, Yoga and movement space. We provide movement instruction in both private and small personalised group settings. Our teachers are all fully trained and certified in the modalities that they offer.

MEDICAL CONCERNS:

If you have any specific health or medical concerns please let us know as we are educated to offer modifications, guidance and can assist you attend the most appropriate movement sessions and classes for your own personal needs.

 
4 Hara Studio payment and cancellation policies + Studio Guidelines_Jan 2019[5] copy.jpg